What is a digital marketing agency?

Digital marketing agencies support companies in their online visibility and growth through tailor-made digital strategies. They design, deploy and optimize digital systems designed to increase brand awareness, generate qualified leads and promote conversion on digital media.

Multi-channel expertise

The agencies offer a wide range of digital solutions, deployed on different channels:

  • Search engines: search engine optimization (SEO), paid advertising campaigns (SEA), copywriting
  • Social networks: community management, social advertising (Social Ads), influence
  • Analytics and web tracking: performance analysis to fine-tune strategies
  • Crea: adaptations and formatting to optimize the message for different media and platforms

Key stages in a digital strategy

To implement these actions, an agency follows a structured process:

  • Understanding customer issues
  • Co-construction of a digital strategy, in line with positioning, sector of activity, business objectives and available resources
  • Choice of relevant digital levers (SEO, Ads, social networks, automation…)
  • Operational deployment of campaigns
  • Data analysis and continuous improvement

Artificial intelligence: an essential strategic lever

In recent years, AI has profoundly transformed the agency business. It is now omnipresent at every stage of the customer journey and marketing operations. In particular, it enables :

  • Better understanding of audiences thanks to predictive analysis and automated segmentation
  • Automated content generation (text, visuals, video) with generative AI tools
  • Real-time campaign optimization using machine learning algorithms
  • Automation of repetitive tasks, freeing up time for high value-added tasks (creation, strategy, consulting).

AI is also at the heart of decision support tools, intelligent analytical dashboards, and even some ultra-personalized campaigns (product recommendations, behavioral targeting, etc.).